Q Quilletta
Watchmaker at work

Careful Hands.
Reliable Work.

Watch repair and restoration handled with the attention each piece deserves. Serving clients in Bangsar, Kuala Lumpur and beyond.

Our Services

Three Areas of Work

Each service is handled personally by our watchmaker. We discuss every option with you before proceeding.

Quartz movement replacement

Quartz Module Replacement

MYR 320 · 5–7 working days

Careful replacement of quartz movements where repair is no longer practical. We source matching caliber dimensions to preserve dial layout and hand fit, then check water resistance and gaskets before return.

  • Battery installation included
  • Gasket inspection
  • Hand reseating
  • Water resistance check
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Strap and bracelet service

Strap & Bracelet Services

MYR 180 · 3–5 working days

Link sizing, strap replacement, and bracelet refinishing using a satin-and-polish process that honours original geometry. Pin, collar, and clasp repair also available, along with end-link sourcing for older references.

  • Leather, rubber, fabric straps
  • Steel bracelet refinishing
  • Clasp & pin repair
  • Options discussed before work
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Complete watch overhaul

Complete Overhaul Package

MYR 1,680 · 5–8 weeks

Full service for watches that have not been maintained in years or show multiple issues. Includes movement overhaul, case refinishing, crystal and gasket work, plus a written condition report and before/after photographs.

  • Written condition report
  • Movement photographs
  • Six-month service warranty
  • Work only with client approval
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Not sure which service your watch needs?

Send us a message or call directly. We'll take a look and give you a straightforward assessment before any work is agreed.

Why Quilletta

What Sets Our Workshop Apart

Transparent Assessment

Every watch receives a written assessment before work begins. You are consulted on options and costs — nothing proceeds without your agreement.

Service Warranty

Our complete overhaul work carries a six-month service warranty covering all labour performed. We stand by the quality of each repair.

Documented Condition Reports

Overhaul clients receive before-and-after photographs of the movement alongside a written condition report. A permanent record of the work done.

Single-Watchmaker Attention

Your watch is handled by one watchmaker throughout, not passed between technicians. Continuity and care are built into how we work.

Dimension-Matched Parts

We source movements and straps matching original caliber dimensions. Fit, proportion, and dial layout are considered alongside function.

Direct Communication

If a matching part cannot be sourced, we contact you to discuss alternatives. You are never left waiting without explanation.

Questions

Frequently Asked

How do I get my watch to you? +

You can bring your watch directly to our workshop at 14 Lorong Maarof, Bangsar. If you prefer, you may also send us a message through the contact form and we will advise on the safest way to arrange delivery.

Do you service all watch brands? +

We work on a wide range of quartz and mechanical watches, including vintage and discontinued models. Contact us with details of your piece and we can confirm whether we are suited to the work.

What if an original part cannot be sourced? +

We will contact you directly before proceeding with any alternative. You are always informed of the situation and given the opportunity to decide how you would like to continue.

How long does a complete overhaul take? +

A full overhaul typically takes five to eight weeks from the point your approval is given following the initial assessment. Quartz module replacements are usually completed within five to seven working days.

Is there a charge for the initial assessment? +

We provide a written estimate after the initial inspection. Please contact us to confirm assessment terms for your specific piece before bringing it in.

Do you offer water resistance testing? +

Yes. Appropriate water resistance checks are included with quartz module replacements and overhaul packages where the case design supports testing.

Workshop Location

Find Us in Bangsar

14 Lorong Maarof, Bangsar, 59100 Kuala Lumpur

Contact

Send a Service Enquiry

Workshop Details

Telephone

+60 3 7963 4182

Address

14 Lorong Maarof, Bangsar
59100 Kuala Lumpur, Malaysia

Working Hours

Monday – Friday: 10:00 – 18:00

Saturday: 10:00 – 15:00

Sunday & Public Holidays: Closed

Service Docket

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